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Short answers to the questions that come up at every step. Pick who you are.

ORDO brings wholesale customers straight to your workshop. The first product card is free and there is no commission on deals.

Start in ten minutes

  • Log in with your phone number, choose the “Seller” role and accept the terms.
  • Fill in the profile: name, city, category, description, contacts and workload status.
  • Add at least three production photos and one or two works to the showcase.
  • Publish your first product — it is free. From that moment the profile is visible in the catalog.
  • When you need more cards, pick a plan under “Plan & billing”.

A profile that gets found

  • City and category are the catalog filters. Without a category the workshop is missing from its own results.
  • A description of 200+ characters: equipment, volumes, specialisation, experience. Specifics beat slogans.
  • Fill in at least two contact channels. Buyers most often write on WhatsApp.
  • Keep the workload status current: buyers pick workshops by it, and a stale status destroys trust.
  • The completeness indicator in Overview shows what to improve next and affects your position in the results.

Products and the card limit

  • A product card: name, description, price from, minimum batch, fabric composition, size range and up to ten photos.
  • A new card is published at once, within the limit. “Hide from showcase” removes it from the catalog without deleting it.
  • The plan sets the card limit; without a plan the free tier applies. When it is used up, the “Add product” button tells you what to do.
  • When the plan ends, cards above the free limit are hidden with a “Not in plan” badge and come back after renewal.

Plans and payment

  • Payment is by QR code in your banking app. The code lives for a few minutes, go straight to payment.
  • Activation is automatic once the bank confirms, usually instant. The PDF receipt is in the payment history.
  • Renewal adds days to the current period. A reminder arrives a few days before it ends.
  • A promo code is entered before paying, in the cabinet.

Promotion

  • Promoted workshops open the catalog and carry a “Promoted” badge.
  • Promotion works on any tier, the free one included, but it amplifies what is already there: fill in the profile and publish products first.
  • Buying again adds days to the current window.

Leads and notifications

  • Buyers reveal your contacts right in the profile and write directly. Answer fast: they usually write to several workshops at once.
  • Overview shows how many times the profile was viewed and contacts were revealed in the last 30 days.
  • Notifications about payments, plan expiry and moderation arrive in Telegram if you connected the bot, otherwise by SMS.

Moderation and rules

  • The platform is for garment workshops only. Profiles on other topics are rejected and hidden.
  • Use your own photos and accurate data. Contacts in the description or on photos are a violation: they must open through the button.
  • A rejected profile can be fixed and resubmitted for review from the cabinet — up to three times.
  • Upheld buyer reports lead to the profile being hidden or the account banned.

Frequently asked questions

My profile is not visible in the catalog

Check Overview in your cabinet: it lists the reasons with buttons to fix them. Most often a published product is missing.

I paid for a plan but the limit did not update

Activation is normally instant. If the bank is slow to confirm, the payment is re-checked automatically every few minutes. After an hour, contact support with the date and amount.

What happens when the plan ends?

The limit falls back to the free tier, extra cards are hidden temporarily, the data is kept. After renewal the cards come back by themselves.

Can I switch plans?

Yes. The new limit applies at once and the days are added to the current period.

I can't add a product

The card limit is used up. Hide or delete a card, or pick a bigger plan.

Which photos are accepted?

JPEG, PNG or WebP up to 5 MB, at least 200 pixels on a side. Up to 20 production photos, 20 showcase works and 10 photos per product.

How do I change my phone number?

The login number identifies the account and is changed through support. Change the showcase contact numbers in your profile.

How do I delete my account?

Write to support from the account's number — the profile is hidden and personal data anonymised.