Terms of use

1. About the platform

ORDO (the site ordomarket.kg, the “platform”) is a catalog of garment workshops in Kyrgyzstan. The platform helps wholesale buyers find workshops and obtain their contacts, and helps workshops publish information about themselves.

The platform is run by the ORDO operator (“we”). Contact details are listed under Support and in the site footer.

2. Account

An account is tied to a phone number and confirmed with a one-time code. One number — one account. You are responsible for access to your number and for actions taken from your account.

A role is chosen at registration: Buyer or Seller. The role can be changed in the account settings until a workshop is attached to the account; after that, through support.

The platform may be used by adults and by representatives acting on behalf of organisations.

3. What the platform does and does not do

The platform publishes information provided by workshops and reveals their contacts to logged-in buyers. Deals, payments, deliveries and product quality are strictly between the buyer and the workshop.

We are not a party to any deal, do not verify every claim a workshop makes, and do not guarantee that a deal is concluded, fulfilled, or that products meet expectations. We moderate the catalog reactively: on reports and by sampling.

4. Rules for workshops

Only garment workshops and related services may be listed. Profiles on other topics are rejected and hidden.

Information in the profile and product cards must be accurate and current; photos must be yours or used with the rights holder's permission.

Contacts are revealed to buyers through the “Show contacts” button. Placing phone numbers, messengers or links in the description, the name or on photos is prohibited.

One product card is published for free. Plans raise the limit of published cards for the paid period; promotion places the profile at the top of the catalog for the paid period.

5. Rules for buyers

Workshop contacts are for discussing orders. Mass collection, resale, mailings and spam are prohibited; technical limits on the number of reveals apply.

Reports about workshops must be made in good faith. A report is reviewed by a moderator; knowingly false reports may lead to a ban.

6. Payment, renewal and refunds

Plans and promotion are paid in advance for the period stated at purchase. Prices are in Kyrgyz som and may change; a price change does not affect an already paid period.

Activation happens once the payment provider confirms the payment. Renewal adds days to the current period. When switching plans the new card limit applies immediately.

When a plan ends the limit falls back to the free tier and cards above it are hidden temporarily; data is not deleted. A refund for an unused period is possible by contacting support and revokes the paid service.

The platform takes no commission on deals between buyers and workshops and is not involved in their settlement.

7. Moderation, reports and bans

We may reject, hide or edit a profile that violates these terms, and ban an account for violations, fraud or abuse. The decision and its reason are communicated in the cabinet and through the notification channel.

A rejected profile can be fixed and resubmitted for review from the cabinet. Disputed decisions are reviewed on request to support.

8. Content and rights

By posting content you confirm you have the right to do so and allow the platform to show it in the catalog, in search engines and in materials about the platform. You keep the rights to your content.

The ORDO name, logo and design belong to the platform operator.

9. Liability

The platform is provided “as is”. We do our best to keep it available but do not guarantee uninterrupted operation and are not liable for losses related to deals between users, inaccuracy of the information they post, or temporary unavailability of the site.

10. Changes and contacts

We may update these terms. Material changes are announced on the site; continued use after publication means acceptance of the new version.

Questions about the terms go to support: links are in the footer and in Help.